Exchange Policy & Refund Policy

At Tari by Gayatri, every product is a testament to the care and love we invest in our craft. We embrace the unique and beautiful characteristics that arise from natural processes, including the charming unevenness in color and texture. These attributes are not flaws but rather hallmarks of our commitment to authentic craftsmanship.

Return Policy: Returns are accepted under specific circumstances. We stand by the quality of our products and conduct rigorous quality checks before shipment. If you receive an incorrect product from your order or encounter a manufacturing defect, such as damaged fabric, we are here to assist you.

To initiate a return, please adhere to the following guidelines:

Contact Us: If you believe your situation meets the criteria for a return, please contact us within 3 days of receiving your order. Kindly provide your order number, a detailed description of the issue, and, if possible, photographs illustrating the concern.

Original Condition: Items purchased must be returned in their original condition. For example, Sarees should have their original folds intact. This ensures a fair assessment of the return request and enables us to process it smoothly.

Return Authorization: We will guide you through the return process, including providing you with a return authorization if your circumstances meet our criteria.

Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a manufacturing defect.

Refund or Replacement: Once we receive and inspect the returned item, we will notify you regarding the status of your return. If eligible, you may choose to receive a refund or opt for a replacement, depending on your preference and item availability.

Please feel free to reach out to us with any questions, concerns, or return requests.

Thank you for being a part of the Tari by Gayatri experience.